And I paid half. Is it ok to ask for it back until we can reschedule?

  • esneer1@alien.topBEnglish
    1·
    11 months ago

    I always say a non-refundable deposit. But if I cancelled I’d definitely pay it back. I’ve honestly still paid it back if a client cancels too.

  • amazonsprime@alien.topBEnglish
    1·
    11 months ago

    I had to cancel last minute recently due to my kid being injured at school and having to go to the ER for a concussion. My other kiddo had to go with the only other family member available. I processed a refund and gifted them a session on me immediately. Just like with a DR, I require 24 hour notice. If I can’t respect them the same, I’m giving them their $ back. It’s the right thing to do, even in emergencies. If they choose to reschedule, they can repay but at a heavy discount.

  • StevieFrog@alien.topBEnglish
    1·
    11 months ago

    I’d be asking for a full refund.l if you don’t think rescheduling will suit you

    I am a photographer and although I’ve never had to cancel a job for anyone yet if I were in that position I’d offer to reschedule (and if its short notice I’d make sure you got something extra in the package free), or if that wasn’t possible I’d refund in full. For me it would be as much as my reputation as anything else.

  • T_Remington@alien.topBEnglish
    1·
    11 months ago

    I agree that you should get reimbursed. However, no one is asking this question.

    What does the contract you signed say about refunds?

    If you didn’t sign a contract, you didn’t hire a professional photographer… or at least not a very business savvy one…

  • Murrian@alien.topBEnglish
    1·
    11 months ago

    If you’re going to reschedule, then no, if you’re not going to go ahead with them now they cancelled, then yes.

  • tampawn@alien.top
    BEnglish
    1·
    11 months ago

    Your photographer cancelled on you and didn’t offer to give back your deposit?

    Yes, I’d ask for the deposit back and not reschedule…

    If they are not going overboard to make up for inconveniencing you then find someone else…

  • Boobookittyfeck69@alien.topBEnglish
    1·
    11 months ago

    If the photographer cancelled, then you are entitled to your deposit back. Other way around not so much… Although check your contract.

  • valleyislevideo@alien.top
    BEnglish
    1·
    11 months ago

    If I cancel for any reason, I refund 100%, no hesitation. Reputation is worth so much more than one gig. I have never canceled yet, but I’m also new to pro photography, so haven’t been busy enough yet to run into such an issue.