My wife recently got into photography and has completed more than a few sessions.
However recently she has a client complete a session, love the pictures, then request the unedited photos. The client claims that there are shadows and dark spaces in the photos. Basically they’re not happy it seems. Should she give them the unedited photos? Everything I can find shows that she shouldn’t. So should she redo them even though they were happy initially?
Are they bad shadows or just darker areas? Either way, don’t give out unedited photos. Offer to re-edit BUT only if it’s a reasonable request. Of course there’s going to be shadows, otherwise everything would be really flat. Btw since she just started, be aware that there are people that will complain and complain about pictures in the hope of getting a refund and basically a free shoot.