I got my kid’s school portraits back today. I paid $12 for retouching. They botched it, it looks horrible, like there is something added to his mouth, with a big white splotchy thing in there. Clearly an error. They are telling me they not only can’t undo because they don’t have the original (less than a month after the shoot), but that they won’t refund the retouching fee now or on retakes because “the work is already done.” So yea I guess some photographers do charge for rework that is their fault.
I got my kid’s school portraits back today. I paid $12 for retouching. They botched it, it looks horrible, like there is something added to his mouth, with a big white splotchy thing in there. Clearly an error. They are telling me they not only can’t undo because they don’t have the original (less than a month after the shoot), but that they won’t refund the retouching fee now or on retakes because “the work is already done.” So yea I guess some photographers do charge for rework that is their fault.