Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?

  • codenamecueball@alien.topBEnglish
    1·
    11 months ago

    MPB regularly mis describe kit. It appears they cannot keep up with the volume of kit they’re getting through the door. I bought a lens from them that doesn’t focus to infinity - how doesn’t their “extensive testing” pick that up!

    • ndjuadks@alien.top
      OPBEnglish
      1·
      11 months ago

      I know, really wasn’t hard to spot and it was straight out of the box when I check it and it still had the front and rear caps on