Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?
These are UK laws. MPB is an American company. Neither of us have any idea of the OP’s residence.
This is why giving legal advice to strangers on the internet is such a very, very bad idea.
MPB are a british company.
https://preview.redd.it/9tz2s7adn42c1.jpeg?width=1242&format=pjpg&auto=webp&s=8f967f85d5137ec4d573e4af2761b61f8d98e23b
MPB operate in the UK as well, and as such have to be registered as a business in the UK, and are beholden to UK law.
This is why talking about things you don’t fully understand is a bad idea.