Hello, I am posting this as a bit of a long-shot. I am not a photographer, but my sister is. She has steadily been getting better and better photography jobs and I can’t be prouder. Recently a client hired her to take pictures in Vail, which is in a whole other state, paid for her flight, hotel and everything. However, my sister just realized that some of her camera equipment, somehow got lost in the trip and is absolutely panicking right now as she has to be in for the photography session at 8 am. This is coming right after another minor issue with the previous job with said client, so she is now convinced she may very well ruin her one chance forever. Just wondering if any person here has any suggestions or ideas of what she could do to make things right before her session.
You already got done advices regarding camera rentals nearby, but let me give you one more advice. Tell her to make backup of her shots, ideally having 2 SD cards (because they break sometimes) + an online backup on regular basis. Losing photos can be worse than losing equipment.
Emergency rental and hopefully she had insurance?
No plan B?
lol she lost just batteries? Might as well buy new ones
She needs to contact her insurance company immediately.
Find a local rental house or shop, pay whatever they want?
This doesn’t sound like a photography question to me.
If you require equipment to do a job and you don’t current have that equipment, then procure it. Go buy (or rent) what you need.
I see many write about rentals already so here an other option, tell her to contact local photographers and explain them the situation.
In my area we have a whatsapp group of about 50+ photographer and also some filmmaker. When something like this happens, they write it in the group and it usually have a few that are willing to rent their equiptment for a day. For batteries i think it should not have any problem to find someone who is willing to borrow them to her.
- possible to get the equiptment late at night or ealy in the morning
- possible to avoid delaying the shoot
- probably expensive more than buying some new batteries
Communicate.
Be open and honest with the client so they can manage their end of the fall out.
Remediate.
Can she rent any missing essential, or re-purchase from a local store
Take the emotion out.
Flights lose stuff all the time, it’s not her fault, she has no blame, this is a business.
Also, if she’s good, this isn’t her one shot, it’s her current shot, if it doesn’t work out, another one will be on the way, we don’t live in hallmark movies where you only ever have once chance of making it out.