Want to emphasise that I’m really happy with the outcome and the photos look good, but the expectations on the other side seem different from what was delivered
- Photos were at a different location to a place we’d shot previously, liked the previous shoot better
- Not happy with the classic “Couples” poses
- All four are on disability support, and were chaperoned by parents (which I wasn’t aware of) and contradicted my instructions speaking over my shoulder on client posing at every stage making it hard to get natural posing.
Basically I back my work (https://williamsphotographyau.pixieset.com/couplesshoot/) and think it’s a good shoot. Not great, but I think it’s the best I could have done based on the circumstances above but they’re just angling towards getting another shoot for free which I don’t want to do nor feel their entitled to.
How does everyone else address unhappy clients for what you feel is a good shoot?
ummm… You don’t need more bokeh or shallow dof, that stuff is purely creative choice…
If the pictures are similar to your other pictures, objectively, You should stand your ground. If You feel like the pictures are not up to your standards, objectively, i would reshoot.
And let it be a lesson that you’re in command of the shoot, You get the pictures you plan for first before trying things or letting other ppl influence you
I was in command of it but constantly in a battle which always throws off a mood
Appreciate you on the creative choice comment. I like a little more detail than blowing everything out
Yeah it’s not easy when they are the paying customer