Had senior photos taken by a student who does photography on the side and is trying to build her photography business. Was told I’d receive the photos by Thanksgiving. On Thanksgiving, no pictures came. Was then told I’d get the photos by Sunday (today). No photos. Was told she’d send me “a few” tonight but haven’t even received those. I already paid her when we did the photo shoot. What should I do now? I don’t want to come off as impatient, but my graduation is in a few weeks and I was given 2 dates that she failed to meet.
What’s the contract say? If there’s not one, your options get reduced. Other than continuing to ask her, there’s not really anything you can do to force you to give you photos quicker, even taking her to court would just get you your money back.
As far as “is this acceptable?” No, obviously not. I’m assuming you went with her because she was a good deal, this was the risk that went along with that. You didn’t mention when the photoshoot was done, but amateurs or budding pros are famous for underestimating the effort to deliver.